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We'll never share your email with anyone else. Shahmeer Baloch's Biography : Shahmeer Baloch is a marketing professional-turned-tech writer who despite had a successful career at Evyap made a drastic change when his interest in technology and international cyber laws became evident.

Leave a Reply Cancel reply Your email address will not be published. If your problem is a common one, you might be able to find the answer here.

At the very bottom of the support window, you can choose to contact NordVPN directly through either live chat or email.

However, if your issue is quite complicated then email support might be the better option and a support agent will likely get back to you within a few hours.

Want to see which other vendors you can rely on for gaming? Check out our VPNs for gaming guide. No one is getting their hands on your data.

Basically, this is the cipher used to encrypt and decrypt your data. The authentication is particularly important, as this is what checks whether your data packets have successfully arrived at the correct server.

This means any data or activity from your previous session is completely wiped and unrelated to your next. You can choose other protocols, though, depending on your needs.

However, it also depends on your device type. To find out why, I spoke to their customer support team who told me that NordVPN simply provides greater choice for iOS users, which is a slight disappointment.

Security protocols can be confusing, even for advanced users. Find out which option is best for you and your device with our VPN protocol quick guide.

Want to know more? Go back to the topic list. It blocks traffic leaving your device if your connection is ever compromised or disconnected, which stops your DNS requests and IP address from being leaked.

NordVPN has a kill switch for mobile and desktop users. But I noticed some differences between how it works per device. NordVPN offers something else with its kill switch, too.

If your VPN connection drops, you can stay connected to the internet, but also block risky apps until the VPN is restored.

Added control for users and extra protection? If you download these addons, only your browser traffic is encrypted. Apps outside your browser still use your local IP address, which is exactly how split tunneling works.

On mobile, things are different. NordVPN offers a specific split tunneling feature for mobile. Its default setting is to route all your apps through the VPN, but you can easily change it.

NordVPN split tunneling feature for mobile devices. Does it work? I tested the split tunneling feature for mobile several times.

I left out my streaming apps for the UK, banking apps, and YouTube, and I was able to use them all with my local IP address while also browsing encrypted.

In the meantime, ExpressVPN offers split tunneling for desktop users. Sometimes, software faults and browser security flaws can leak your DNS requests and IP address , making your location and online activity visible to hackers and your ISP.

It also makes you vulnerable to tracking and spies who can see your real location and online traffic. You can also connect to a NordVPN server first manually, and then fire up the Tor browser if you prefer.

The tests showed no critical vulnerabilities, and any small issues were rectified by NordVPN before being tested again.

There was one security breach recorded in October , but it actually proved that NordVPN is safer than you might think. The verdict? NordVPN is safe, secure, and really does offer the no-logging policy it talks about.

Even the potentially worrying information I found, like security breaches, actually showed me why NordVPN is the industry-leading vendor it claims to be.

My tests showed that NordVPN takes security one level higher than other vendors. It offers double VPN, where it routes your traffic through two servers rather than one.

Your traffic bounces between servers in different locations. I made sure it works by testing it out myself. Want to securely upload your files to the cloud?

I found another neat feature from NordVPN that does just that. NordLocker encrypts your files before you share or upload them to the cloud.

Of course, you can only share them with people who have NordLocker so that these files can be decrypted. Even better, you can actually get 5GB of data for free when you first sign up for it.

After that, you pay on top of your monthly subscription. Some vendors leave much to the imagination when it comes to privacy.

These are all risky, as they could expose your real location or browsing traffic at any time. This is very important for privacy. I always score VPNs that offer adblockers more highly.

Not to mention it blocks annoying pop-ups to save you from waiting for pages to load, too. NordVPN provides adblocking and extra malware protection with its CyberSec suite, which is built into the app.

NordVPN offers a true no-logs policy. Worldwide coverage is an area NordVPN really excels in. It has multiple servers in nearly every country, though the majority of its servers are in the US —there are over 1, servers there.

Want to learn more about NordVPN? Head back to the topic list. That also means no risk of hackers looking to intercept and steal your data. NordVPN uses shared IP addresses on its servers , which gives it an extra security advantage compared to other vendors.

When you connect to a server, you share the same IP address as every other user connected to that server.

Another great privacy feature from NordVPN is its obfuscated servers. But this ad-blocking feature is the reason why CyberSec is not available on our Android app.

That's because Google's policies won't allow it. But you can download the. Unfortunately, if something were to happen to that connection, their real identity might get exposed.

NordVPN users can rely on a kill switch to stop that from happening. Keeping their identity secret might be a question of life and death to people working or living in authoritarian countries.

A Kill Switch will automatically shut down selected apps or disable your device's internet access altogether. First of all — what is a DNS?

Think of it as the internet's address book. Every site has a unique IP address, but it would be impossible for users to remember all their favorites.

Not to mention the time it would take to enter them manually every time. Instead, we enter domain names, and our computers do the rest of the work.

Only then the browser can connect the user to the website. Why is this important to VPN users? If something happens to your system, your ISP will be able to see what websites you visit from your browser's contact with the DNS server.

This process is called a DNS leak. It might happen because you have manually set up your VPN, and some configurations are not what they should be.

It could also occur if you use Windows. However, we encourage users to check for DNS leaks and contact our support team if your real IP address is displayed.

Not being able to watch your favorite series when you're on vacation could be quite annoying. A lot of popular streaming services limit what content users outside of the US can see.

Unfortunately, that sometimes also includes you if you are traveling. Using a VPN is a great way to make sure that you won't miss a dramatic season finale or your team scoring that crucial point.

By selecting a server in the US, you can browse the internet and stream your TV like you never left. What makes it so easy and seamless?

It's our special SmartPlay feature. SmartPlay is activated automatically in all our apps, so you don't need to set anything up.

And in case you face any problems, we have a dedicated Help Center for SmartPlay. Alternatively, you can contact our customer support, and they'll be more than happy to help.

They are very intuitive and easy to use, so even people without any technical know-how can find their way around. Once you open the app, you will see a world map.

From there, users can click on the "Quick Connect" button, which will connect them to the nearest and fastest server currently available.

They can also choose a specific country by tapping on one of the country pins on the map or scrolling through the list of servers. However, if you're a more advanced user, we offer a lot of options for manual configuration.

Our tutorials page has loads of detailed instructions on how to use our apps, how to set up different VPN protocols, and how to install a VPN on different routers.

Or head over to the Help Center , where you can browse various topics, troubleshoot issues, and follow helpful tutorials. However, these are not the same as using a VPN app — they are proxies, which is excellent if you just want to change your IP address quickly.